We must conduct our business fairly, with honesty and transparency. Everything we do must stand the test of public scrutiny.
We must be caring, show respect, compassion and humanity for our colleagues and customers around the world, and always work for the benefit of the communities we serve.
We must constantly strive to achieve the highest possible standards in our day-to-day work and in the quality of the goods and services we provide.
We must work cohesively with our colleagues across the group and with our customers and partners around the world, building strong relationships based on tolerance, understanding and mutual cooperation.